HotelOps
SpringHill Suites Savannah Airport
Home
›
Room Walks
›
Reports
›
Quarterly Packets
›
Settings
INC-2026-0083
SpringHill Suites · Reported Jun 15, 2026, 6:19 PM · Status: Closed
Add New Incident
Delete Incident
Status
Closed
Assigned To
Carl
Started
—
Completed
—
Closed
—
Start Work
Waiting Parts
Waiting Vendor
Mark Resolved
Close Incident
Property
SpringHill Suites
TownePlace Suites
Entered By
Carl
Eric
Robert
Assigned To
Unassigned
Carl
Eric
Robert
Reported By
Front Desk
Guest
Housekeeping
Maintenance
Manager
Staff
Vendor
Room Number
No room / common area
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
Gym
Kitchen
Lobby
Patio
Pool
Category
AC / PTAC
Appliance
Caulking
Cleanliness
Door / Lock
Electrical
Guest Complaint
Other
Plumbing
Pool
Safety
Security
TV / Internet
Subcategory
Select subcategory
Bad Smell
Clean Sensor
Drain Issue
Frozen Coil
Leaking
No Cooling
No Heat
Noise
Thermostat Issue
Washed Case
Washed Drain Pan
Washed Filter
Won't Turn On
Priority
Low
Medium
High
Critical
Status
Closed
In Progress
Open
Resolved
Waiting on Parts
Waiting on Vendor
Required Details for AC / PTAC
Room temperature
Water on floor
Carpet wet
Unit running
Air blowing
Filter checked
Thermostat checked
Breaker checked
Room out of order
Guest moved
What happened?
room 216,222,224,234 ac therm broken
Action Taken
replaced batteries or remove the ones not in use.
Follow-up needed
Update Incident
Add Note
Entered By
Carl
Eric
Robert
Note
Add Note
Activity History
Carl
Jun 15, 2026, 6:19 PM
Incident created.
